MAZAL SERVICES

Non-Refurbished guarantee

For the first time on the web we introduce the revolutionary "non-refurbished guarantee".

Mazal guarantees any purchase from being "second-hand" jewelry, therefore assuring our valuable customers that the jewels they will proudly own have never been worn by anybody else!

Unfortunately, thanks to the common market rule that any purchase can be returned to the vendor within a given time frame without incurring into any aggravation on the customer's side, it commonly happens that the recipient of the jewel carries the item for a few days and then decides to return it. In this case, the vendor must "refurbish" the item, clean it, polish it but the item itself will never be as it was when first manufactured. We, at Mazal, guarantee that the item you will purchase was never, ever used and returned. It is genuinely yours!

How? Mazal is attaching to the piece of jewelry a thin plastic string and a tag that cannot be removed in case the item needs to be returned for any reason whatsoever. In the case that the string and tag are removed or clearly altered in some way, the item is considered as "accepted" by the customer, therefore non-returnable.

Mazal gives you 10 days time to decide whether you are happy with your purchase. Should the jewel meet your expectations, you will remove the tag and string. Should you be willing not to keep the item you can decide to do so within 10 days, we will receive the item back, we will verify that the non-refurbished seal is still original, we will then credit you the whole amount of your purchase.