|MANUFACTURER SINCE 1920|
+ 32 (0)3 301 18 00
For the first time on the web we introduce the revolutionary "non-refurbished guarantee".
Mazal Diamond guarantees any purchase from being "second-hand" jewelry. Therefore our valuable customers can rest assure that the jewelry pieces they will proudly own have never been worn by anyone else.
Unlike our competitors that practice the common market rule, which states that any purchase can be returned to the vendor within a given time frame without incurring any fees, we guarantee that the item you purchase was made for you and only you. We understand that a recipient may decide to return the item after a couple of days and usually the vendor must refurbish the item. The item itself will never be as it was when it was first manufactured after the refurbishing process. That is why we, at Mazal Diamond guarantee every customer that the item they purchase from our site was never used and returned and genuinely made just for you.
18kt gold (in any tone) and especially platinum are quite ‘soft' materials. They easily get scratches and even wrapping them in rice paper can create flaws on the surface which is nothing a customer who's expecting their jewelry piece would want to see.
Mazal Diamond gives you 10 days to decide whether you are satisfied with your purchase. Should the item meet your expectations, you can remove the seal and string. If you feel as if you would like to return the item, you need to do so within 10 days. After we receive the item, we will verify that the non-refurbished seal has not been altered in any way, and issue a credit for the entire amount of your purchase, not including additional fees.
For detailed instructions on how to return an item, please see our “10 Day Money Back Guarantee” section of our website.